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Travellers procedure

Arriving as a traveller

What to declare on arrival, when to use the red channel, and how personal allowances and currency thresholds are applied.

Who it is for
Travellers
Steps
4
Indicative duration
At the point of arrival

How it works

  1. Step 1: Assess what you are carrying

    Compare your goods against the personal allowance. Commercial quantities, restricted items and currency above the threshold always require a declaration.

    • Traveller
  2. Step 2: Choose the correct channel

    Use the green channel only if you have nothing to declare. If you are unsure, use the red channel — declaring costs nothing and avoids a penalty.

    • Traveller
  3. Step 3: Complete the declaration

    At the red channel, complete the declaration form and present the goods, receipts and any permit. Currency declarations are recorded separately.

    • Traveller
  4. Step 4: Pay any duty and collect your receipt

    Duty and VAT on the amount above the allowance are payable at the counter. Keep the receipt — it is your proof of lawful import.

    • Traveller

Before you start

  • Truthful declaration of goods and currency
  • Permit for restricted goods

Documents to prepare

  • Passport or travel document
  • Declaration form
  • Receipts for high-value items