Exemptions
Duty relief for diplomatic missions, investment projects, charitable bodies, returning residents and temporary admission of goods.
- Who it is for
- Eligible entities and individuals
- Channel
- Counter
- Processing time
- 5–10 business days
About this service
Exemption relieves eligible goods from customs duty, in whole or in part, under a specific legal basis. The most common bases are diplomatic reciprocity, approved investment projects, charitable and humanitarian imports, returning-resident effects, and temporary admission for exhibitions, projects and repairs.
An exemption is tied to the declared purpose. Selling or transferring exempted goods without prior approval revokes the relief and makes the full duty payable, together with any penalty.
Who is eligible
- Diplomatic and consular missions and accredited international organisations
- Investment projects holding an approval from the competent authority
- Registered charitable and humanitarian bodies
- Returning residents importing used personal effects
Conditions to meet
- A clear legal basis for the exemption in the customs law or an agreement
- Undertaking not to dispose of the goods during the restriction period
- Security or bank guarantee for temporary admission
Documents to provide
Bring originals where a certified copy is to be issued.
- Exemption request letter
- Supporting eligibility documents (accreditation, approval, registration)
- Detailed list of the goods with values
- Guarantee instrument for temporary admission
Step-by-step procedures
Related services and procedures
- Services — Clearance
Customs Clearance
Declaration lodgement, inspection, assessment and release of imported and exported consignments at all customs offices.
Read - Services — Certainty & rulings
Advance Rulings
Binding decision on tariff classification, origin or valuation method issued before goods are imported.
Read - Procedures — Relief
Temporary admission of goods
Bringing goods in for a defined purpose and period — exhibitions, projects, testing or repair — with duty suspended against a guarantee.
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