Automated Services
The single-window platform for electronic declarations, payments, permits and status tracking, available around the clock.
- Who it is for
- Registered traders and brokers
- Channel
- Online
- Processing time
- Immediate
About this service
The single-window platform brings the declaration, the permits issued by other agencies and the payment into one submission. Once a declaration is lodged, its status, assessment notice and release order are all available in the portal.
Accounts are issued to registered traders and licensed brokers. A digital signature is required to submit a declaration, and each user is individually accountable for the submissions made with their credentials.
Who is eligible
- Traders with an active trader file
- Licensed customs brokers
- Shipping agents and carriers lodging manifests
Conditions to meet
- A portal account with a verified email address
- A valid digital signature certificate
- A registered payment method for duty settlement
Documents to provide
Bring originals where a certified copy is to be issued.
- Portal registration form
- Digital signature certificate
- Authorisation letter for each additional user
Step-by-step procedures
Related services and procedures
- Services — Clearance
Customs Clearance
Declaration lodgement, inspection, assessment and release of imported and exported consignments at all customs offices.
Read - Services — Counter services
General Services
Everyday counter and online services for traders, travellers and brokers, including registration, certificates and record requests.
Read - Procedures — Import
Clearing an imported consignment
From manifest arrival to release order: the full import clearance path for a commercial consignment.
Read - Procedures — Registration
Registering a trader or broker file
Opening the customs file and portal account that every declaration is lodged against.
Read