Services
Customs Services
Everything the authority offers traders, brokers and travellers — with the eligibility, documents and processing time for each.
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- Online
Automated Services
The single-window platform for electronic declarations, payments, permits and status tracking, available around the clock.Open service: Automated Services Exemptions
Duty relief for diplomatic missions, investment projects, charitable bodies, returning residents and temporary admission of goods.Open service: ExemptionsAuthorized Economic Operators
Trusted-trader programme granting simplified procedures, priority treatment and reduced inspection to compliant operators.Open service: Authorized Economic OperatorsCustoms Clearance
Declaration lodgement, inspection, assessment and release of imported and exported consignments at all customs offices.Open service: Customs ClearanceAdministrative Appeals
Route to challenge a valuation, classification or penalty decision before an independent administrative committee.Open service: Administrative Appeals- Online
Service Fee Guide
Published schedule of customs service fees covering declarations, inspection, storage, overtime attendance and certification.Open service: Service Fee Guide