Skip to main content
Rights & remedies

Administrative Appeals

Route to challenge a valuation, classification or penalty decision before an independent administrative committee.

Who it is for
Declarants affected by a customs decision
Channel
Counter
Processing time
30 days from a complete submission

About this service

Any declarant affected by a customs decision may ask for it to be reviewed. The appeal is heard by an administrative committee that is independent of the office that issued the decision, and the outcome is notified in writing with reasons.

An appeal must be lodged within the period stated on the contested decision. Lodging an appeal does not by itself suspend payment; goods can normally be released against a guarantee while the appeal is pending.

Who is eligible

  • The declarant named on the contested decision
  • A representative holding a written proxy

Conditions to meet

  • Lodge within the appeal period stated on the decision
  • State the grounds of appeal in writing
  • Provide a guarantee where release is requested pending the outcome

Documents to provide

Bring originals where a certified copy is to be issued.

  • Appeal form
  • Copy of the contested decision
  • Supporting evidence such as contracts, price lists or technical reports
  • Proxy where an agent lodges the appeal

Step-by-step procedures